We shift our focus from simple room management to dynamic customer service, turning a simple stay into a complete experience, by integrating technology into usability.

• Reservations Management.
• Create & maintain reservation records in the PMS.
• Management of cancellations, charges & reviews according to hotel policy.
• Configuration of the average room price, through sophisticated management systems.
• Effective communication between the other departments (eg Front Office, Housekeeping).
• Monitor performance indicators.
• Help Desk for issues related to the reservation of guests.