We shift our focus from simple room management to dynamic customer service, turning a simple stay into a complete experience, by integrating technology into usability.

  • Reservations Management.
  • Create & maintain reservation records in the PMS.
  • Management of cancellations, charges & reviews according to hotel policy.
  • Configuration of the average room price, through sophisticated management systems.
  • Effective communication between the other departments (eg Front Office, Housekeeping).
  • Monitor performance indicators.
  • Help Desk for issues related to the reservation of guests.

We undertake support services for your clientele, utilizing advanced technologies and tools. Our customer service department is available 365 days a year, from 07:00 to 23:00.

  • Full email management, with a response rate less than 24 hours.
  • Call Center Services.
  • Service to every request of the Customer.

Let's meet and discuss

what your company needs!