VENUES & RESTAURANTS

At Dirigo, we understand the need of lifestyle venues and luxury restaurants for impeccable events and day-to-day operations. From high-end weddings to international conferences, our team is always willing to go that extra mile to deliver excellence and perfection in every event organized on the venues we manage.

Ready to collaborate with experienced professionals in the events management sector and make things happen, from our first contact to the day an event takes place, we monitor all event management procedures and guide customers through every step of the organization of their event using advanced event management and reservations technologies. In addition to our pre-event preparation and back office support, we constantly assist the operations department of the venues we manage in order to facilitate their day to day operations and achieve owner and customer satisfaction.

Our services include:
IT Services and Support

IT Services and Support including access to a state-of-the-art cloud based accounting and reservations’ management system along with any maintenance and upgrade of software needed

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Financial Advisory and Tax services

Financial Advisory and Tax services including payroll, cash flow, bookkeeping, tax returns, VAT and year end requirements, constant monitoring of financial performance

Customer Services and Support

Customer Services and Support including management of email correspondence, call centre services, customer care, assistance with the event organization, support of the on-site staff, building and maintaining customer relations and increase of customer satisfaction

Sales and Reservations’ Management

Sales and Reservations’ Management including use of cutting-edge reservations’ systems, customer relations management, increase of direct reservations, preparation of events’ orders, event time plans and seating plans

Marketing Services

Marketing Services including marketing campaigns, annual marketing plan, social media management, increase of past customers’ reviews and communication crises’ management

Consulting and Risk Management

Consulting and Risk Management market research and introduction of new control processes