Hotel Groups:

Directing our clients’ hotels towards a new era of hotel management and providing complete support to fulfil every new need and demand that may arise is not a task we take lightly.

We know that all aspects of operations ranging from ICT solutions through to customer care, marketing and reservations management are central to the successful operations of every hotel we work with. Our dedicated team is always willing to go the extra mile to boost each hotel’s revenue, maximize efficiency of back and front-office operations and identify future opportunities in the market. Always aware of hotel owners’ needs for better control and unlimited access to the performance of their business, we offer a wide-range of solutions catered to each customer’s needs. At the same time, we help our hotel businesses save funds and energy focusing on activities with real business value for them.

Our services include:
IT Services and Support

IT Services and Support including access to a state-of-the-art cloud based accounting and reservations’ management system along with any maintenance and upgrade of software needed

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Financial Advisory and Tax services

Financial Advisory and Tax services including payroll, cash flow, bookkeeping, tax returns, VAT and year end requirements, constant monitoring of financial performance

Customer Services and Support

Customer Services and Support including management of email correspondence, call centre services, customer care and increase of customer satisfaction

Marketing Services

Marketing Services including marketing campaigns, annual marketing plan, social media management and communication crises’ management

Sales and Reservations’ Management

Sales and Reservations’ Management including use of cutting-edge reservations’ systems, revenue and yield management, customer relations management

Consulting and Risk Management

Consulting and Risk Management market research and introduction of new control processes

Training of the on-site staff

We aim at supporting the staff of your business and help all employees gain specialized knowledge on advanced tools and software used by our reservations’ department leading to skills’ acquisition and professional development.